Last updated: 10 June 2026
1. Who we are
Kikaron is a community platform operated by Cornae, a sole proprietorship (eenmanszaak) based in Amsterdam, the Netherlands, and registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under KvK number 30244677. In these terms, “we”, “us”, and “Kikaron” refer to Cornae. You can reach us at info@kikaron.com.
2. Acceptance of these terms
By creating a Kikaron account, signing in, or otherwise using the platform (the “Service”), you agree to be bound by these Terms and Conditions and by our Privacy Policy. If you do not agree, please do not use the Service.
If you are accepting these terms on behalf of an organisation, you confirm that you have the authority to do so, and “you” in these terms refers to that organisation.
3. The Service
Kikaron provides a hosted online platform that bundles a set of apps — team spaces, calendar, messaging, file sharing, and others described on our features page — for community organisations to communicate, collaborate, and grow. The Service is hosted on European servers in Germany.
We may add, change, or remove individual apps and features at any time. We will give reasonable advance notice for changes that materially reduce the functionality of the Service.
4. Your account
You are responsible for keeping your account credentials confidential and for all activity on your account. Notify us promptly if you suspect any unauthorised use.
You must be at least 16 years old (or the minimum age of digital consent in your country, whichever is higher) to create an account on your own behalf. Younger users may use the Service through an organisation account managed by an adult.
5. Subscription, free trial and billing
Paid plans are billed monthly in advance at the price shown on the pricing page. All prices exclude VAT, which is added at the rate applicable to your country.
New environments start with a 6-week free trial of the Starter plan. No payment information is required to start the trial. At the end of the trial your environment will revert to a paused state until you choose a paid plan; your data is retained for 30 days during this state.
You can change plans, add seats, or cancel at any time from your account settings. Changes take effect on the next billing cycle.
6. Cancellation, refunds and data export
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period and we do not refund unused portions of a paid month, except where required by law (notably, the EU consumer right of withdrawal for individuals within 14 days of first payment).
After cancellation we keep your data for 30 days so you can reactivate. After that period your environment and its content are permanently deleted. You may export your data at any time before the deletion deadline through the export tools in the Service.
7. Your content
You retain ownership of all content you and your members upload to the Service (“Your Content”). You grant us a worldwide, royalty-free licence to host, store, transmit, display and back up Your Content solely as necessary to provide the Service to you.
You are responsible for Your Content and for ensuring that you have the rights to share it. You confirm that Your Content does not infringe any third-party rights and complies with applicable law.
8. Acceptable use
You agree not to use the Service to:
- post unlawful, harmful, harassing, defamatory, or obscene content;
- infringe the intellectual property or privacy rights of others;
- distribute malware, attempt to gain unauthorised access to the Service or other users’ accounts, or interfere with the Service’s normal operation;
- send unsolicited bulk messages or spam, including via the platform’s mailing tools;
- collect personal data of other users beyond what is required for normal use of the Service;
- resell, sublicense, or otherwise commercially exploit the Service without our written consent.
We may suspend or terminate accounts that violate these rules, with or without notice depending on the severity.
9. Our intellectual property
The Kikaron platform, including the code, design, logos, brand and documentation, is owned by us or our licensors. Nothing in these terms transfers any of those rights to you. You may use the Service only as authorised under these terms.
10. Privacy and data protection
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and our Privacy Policy. Your data is stored on servers located in Germany and is not shared with third parties for marketing or training purposes.
Where you are a “data controller” of your members’ personal data, we act as a “data processor” on your behalf. A Data Processing Addendum is available on request.
11. Service availability
We aim to keep the Service available at all times, but we do not guarantee uninterrupted availability. We may schedule maintenance windows and will give reasonable notice for planned downtime. We are not liable for outages caused by factors outside our reasonable control (third-party network failures, force majeure, etc.).
12. Limitation of liability
To the fullest extent permitted by law, our aggregate liability under or in connection with these terms is limited to the amount you have paid us for the Service in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or incidental damages, including loss of data, loss of profits, or business interruption.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under applicable law.
13. Changes to these terms
We may update these terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the updated terms.
14. Governing law and disputes
These terms are governed by the laws of the Netherlands. Any dispute that we cannot resolve amicably will be submitted to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.
If you are a consumer resident in the EU, you may also bring proceedings in the courts of your country of residence, and you may use the European Commission’s online dispute resolution platform: ec.europa.eu/consumers/odr.
15. Contact
Questions about these terms? Email us at info@kikaron.com.